Create shipment from Electronic Request

Owned by Kelsey Nagel
Last updated: Dec 09, 2021

Before you start this section, make sure you read https://openboxes.atlassian.net/wiki/spaces/OBW/pages/1296204066 . The steps for fulfilling an electronic request are exactly the same, except instead of entering the request from paper, the other depot has already created the request for you.

Find your open requests

Because for electronic requests, the first step is done by the requesting depot, you are creating a stock movement from and existing request, not from scratch Therefore, instead of going to create stock movement, you have to find and open the submitted requests. There are two main ways to do that:

  1. List outbound stock movements: If you go to your outbound stock movements list, there is a button for open requests. Press that button to see all requests from other depots that are not yet complete:

2. Dashboard indicator: an indicator has been added to the dashboard that shows your number of open requests. Click on the indicator to see a lost.

Open and Process Requests

Once you find your open requests, click on the identifier or name to go to the view page, then press the edit button:

This will bring you to the a slightly altered version of the outbound stock movement edit page:

This page shows all of the information entered by the requestor as well as your own availability. The fields are:

  1. Request Information (info entered by the requestor - not editable)

    1. Code

    2. Product name

    3. Stocklist qty (if request is from a stocklist)

    4. QOH (this is the QOH at the requesting depot that they used to determine their request. You WHO is under availability)

    5. Demand (if request is not from a stock list)

    6. Qty requested (final qty the depot is asking for. Should be based on QOH and demand data, but can be manually edited so is not necessarily an exact match)

    7. Comment (If there is a comment, a sticky note will appear next to qty requested. Hover over to see the comment. The requestor should use this field to explain any unusual requests)

  2. Availability (this is QOH and demand data for your depot)

    1. On Hand (This is the QOH at your depot. It will be red if less than the qty requested)

    2. Available (This is the amount of your on hand qty that is available to send, i.e. not picked or recalled)

    3. Monthly Stocklist Qty (The qty that your depot generally distributes per month to other sites. This can help you note if you don’t have enough QOH to fulfill anticipated request for the month)

  3. Edit (These are fields where you can take action to edit the request)

    1. Substitution (shows yes if available. Press to sub the item)

    2. Qty revised (enter if you need to change the qty requested for any reason)

    3. Reason Code (enter the reason you changed the qty requested. Required if qty revised is filled in)

    4. Undo (if you have made a change, can press to undo the change

You can make edits to the request using the same process as described in https://openboxes.atlassian.net/wiki/spaces/OBW/pages/1296040422 . Once you press next, you will proceed to the pick page, and all steps will be exactly the same as in the outgoing stock movement workflow. Refer to that workflow for detailed instructions on the https://openboxes.atlassian.net/wiki/spaces/OBW/pages/1296171351 , , and stages.